We have several times as many members and classes as even most of the largest other CrossFit gyms. As a result, our membership software, Zen Planner, has occasionally had trouble keeping up.
We met with their team out at the CrossFit Games in July, and they’ve been extremely responsive, working hard since then to make the platform work better for all of us.
There’s now a new version of Zen Planner embedded into our site – you can reach it from the Log In and Sign Up for Classes links in the ride sidebar. It should be faster than the prior version already, and will continue to improve quickly, as it gets special love beyond their regular development process. If you have a bookmark to the ‘old’ Zen Planner, update accordingly.
Additionally, there’s a new mobile-friendly version of the site at crossfitnyc.zenplanner.com, which is worth bookmarking from your phone. Most notably, you can now sign in to classes directly from your phone, without having to line up for the kiosks at the front desk when you arrive.
The Zen team has been very open to our feedback – today, for example, they’re adding ‘x slots remaining’ counts back to classes on the schedule on our request – so ideas for tweaks are definitely welcome.